Acer America Corporation, which serves North America, markets award-winning technology products designed and engineered by Acer Inc., one of the top five vendors in worldwide PC shipments. The extensive product line features TravelMate tablets; TravelMate, Aspire and Ferrari notebooks; Veriton, AcerPower and Aspire desktops; Altos servers; and Acer monitors and projectors. Acer America, headquartered in San Jose, Calif., in the Silicon Valley, is dedicated to a channel-centric, indirect business model. Its systems are sold via a network of over 5,000 authorized resellers located throughout the U.S. and Canada. Customers in the SMB, government, education, healthcare, SOHO, and corporate sectors have a wide choice of Acer productivity solutions, ranging from value to mainstream and on up to high-end. Because customer service is a top priority, Acer America has a dedicated facility in Temple, Texas, that houses a support call center, repair depot, and spare parts warehouse. Calls are taken there 24 hours a day by a team of highly trained Acer Advantage Technical Specialists. Founded in 1976 in Taiwan, Acer Inc. has marketing and service operations across Asia-Pacific, Europe, the Middle East and the Americas, supporting dealers and distributors in over 100 nations. Sixty percent of the company's employees are located outside of Taiwan.